While doing online business, there are two options for you to do your web hosting. First is to do it on your own (by hiring technical staff or do it yourself, if you are a technical person). The second way of doing web hosting is to outsource your hosting needs to a services provider and let them do the work for you. For many business owners, it is a big question, whether to do Webhosting themselves or outsource it. There are many trusted online hosting services companies who are offering hosting services to their clients at affordable rates. This article discusses the benefits of outsourcing your web services.
Check out these 6 reasons why the businesses should outsource their web hosting.
1. Qualified Technical Staff
The outsourcing companies have highly technical and skilled teams to manage your website hosting. For doing the web hosting yourself, you have to hire more technical staff to do it for you. For new businesses, it is difficult to pay the salaries of highly skilled professionals. You have to get out of your budget to personally hire the staff to do web hosting. Outsourcing is a good option to access qualified technical staff without the need for in-house hiring.
2. 24/7 Customers’ Support
The reputation is very important for any online business. The significance of providing 24/7 support to the customers should be highlighted. Replying to the queries of customers on time is critical for enhancing and maintaining the reputation of the company and getting more customers. While doing web hosting, you must know that your customers need you 24/7. A dedicated technical team is required 24/7 to deal with your customers. The outsourcing service company would provide you with 24/7 customers support. Now, you don’t need to worry about your customers because an experienced team is 24/7 there to revolve their issues.
While working with an in-house customer support team, your business’ customer’s support is just limited to 9-5 from Monday to Friday workweek. The IT support outsourcing allows you to decrease business risk as managed WebHost can offer customers support after and during working hours, throughout the weekends and holidays.
3. Reduced Risk
We all know that doing business is a headache task because you have to manage a lot of stuff and while doing an online business the responsibilities further added. The heavy workload on your staff can create many uncertainties and risks for your business. One of the best things about outsourcing is that your hosting is now independent of your other business activities and vulnerabilities. For example, if there are any system failure or security issues in your office, your web hosting will be harmless.
In the case of natural disasters or even connectivity power or failure at the main location of the office, your outsourcing service provider remains available and online to customers. This is also said to be a unique selling point for any company outsourcing web services. So, when you are getting the IT support from some third-party service provider, you are divesting the infrastructural hazards as a result. While sharing the risk, your business can be more dynamic, agile, and flexible that will help you carry a better service to the customers.
4. Reduced Cost
For the new startups, outsourcing of your needs and requirements is a blessing because it saves your cost and you can manage the things in your budget. Buying a Webhosting package is quite reasonable as compared with the hiring of technical staff in your office. So, outsourcing is a budget-friendly way to do web hosting for new startups. Rather than adding more staff, operations and responsibilities in your business, you should go for outsourcing that is the best option to get affordable web services without breaking your banks.
The companies with in-house support teams have to devote more time in the application, which results in increased costs, this expense is eventually passed on to the clienteles. Outsourcing support can be overcome this added cost that will reduce the overall costs and provide an edge to businesses over the competitors in the market.
5. Reduce Workload
The outsourcing of your web hosting responsibilities allows you to focus on the core business. This is perhaps one of the major benefits of outsourcing IT support or other services. The new businesses no need to worry themselves over technical staff hiring and monitoring their performance. This saves a lot of valued energy and time that can be used in core business development. Outsourcing of web hosting services can save time and you can now spend more time doing more important business activities
6. Higher Scalability
Getting the technical support from any outsourcer will allow you with the flexibility to downscale or upscale your support team according to your needs, this is a major benefit as you can rapidly familiarize with the sudden decline or surge in demand. As far as the in-house team is a concern, you may not have more training cycles and flexibility etc. and can be main trouble for you.
Typically, in less than an hour, most outsourced service providers can insert virtual machines to your settings and within a day or two your physical infrastructure can be adding. Furthermore, you can joint private cloud with the cloud hosting solution offered by the service provider. It can allow you to deal with unfamiliar load or a requirement for procuring resources instantly.
In this article, I have shared with you 6 benefits of outsourcing your web hosting needs of the business. It would not just save your cost and time but also allow you to improve your scalability. The customers IT support is one of the best things about outsourcing that keeps your customers happy without getting under pressure 24/7. I find outsourcing hosting services more effective as compared with doing it in- house. I hope the information shared in this article is helpful for you.
Do share your views and thoughts about this article in the comments section.